{"id":7,"date":"2025-07-01T02:39:50","date_gmt":"2025-07-01T02:39:50","guid":{"rendered":"https:\/\/adr-fdm.com\/?page_id=7"},"modified":"2025-12-18T16:47:19","modified_gmt":"2025-12-18T16:47:19","slug":"home","status":"publish","type":"page","link":"https:\/\/adr-fdm.com\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7\" class=\"elementor elementor-7\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a15a2f7 e-con-full e-flex jltma-glass-effect-no e-con e-parent\" data-id=\"2a15a2f7\" data-element_type=\"container\" data-e-type=\"container\" id=\"Home\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c534808 elementor-widget-tablet__width-initial elementor-widget__width-inherit jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"6c534808\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-widget_type=\"navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"hfe-nav-menu hfe-layout-horizontal hfe-nav-menu-layout horizontal hfe-pointer__none\" data-layout=\"horizontal\">\n\t\t\t\t<div role=\"button\" class=\"hfe-nav-menu__toggle elementor-clickable\" tabindex=\"0\" aria-label=\"Menu Toggle\">\n\t\t\t\t\t<span class=\"screen-reader-text\">Menu<\/span>\n\t\t\t\t\t<div class=\"hfe-nav-menu-icon\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\"  class=\"e-font-icon-svg e-far-minus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M108 284c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h232c6.6 0 12 5.4 12 12v32c0 6.6-5.4 12-12 12H108zM448 80v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<nav 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6H54c-3.3 0-6-2.7-6-6V86c0-3.3 2.7-6 6-6h404c3.3 0 6 2.7 6 6v340zM356.5 194.6L295.1 256l61.4 61.4c4.6 4.6 4.6 12.1 0 16.8l-22.3 22.3c-4.6 4.6-12.1 4.6-16.8 0L256 295.1l-61.4 61.4c-4.6 4.6-12.1 4.6-16.8 0l-22.3-22.3c-4.6-4.6-4.6-12.1 0-16.8l61.4-61.4-61.4-61.4c-4.6-4.6-4.6-12.1 0-16.8l22.3-22.3c4.6-4.6 12.1-4.6 16.8 0l61.4 61.4 61.4-61.4c4.6-4.6 12.1-4.6 16.8 0l22.3 22.3c4.7 4.6 4.7 12.1 0 16.8z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" data-full-width=\"yes\">\n\t\t\t\t\t<ul id=\"menu-1-5b84a97\" class=\"hfe-nav-menu\"><li id=\"menu-item-38\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home parent hfe-creative-menu\"><a href=\"https:\/\/adr-fdm.com\/\" class = \"hfe-menu-item\">Home<\/a><\/li>\n<li id=\"menu-item-160\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#AboutFDM\" class = \"hfe-menu-item\">About FDM<\/a><\/li>\n<li id=\"menu-item-167\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#FDMServices\" class = \"hfe-menu-item\">FDM Services<\/a><\/li>\n<li id=\"menu-item-168\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#OtherADRServices\" class = \"hfe-menu-item\">Other ADR Services<\/a><\/li>\n<li id=\"menu-item-180\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#Gallery\" class = \"hfe-menu-item\">Gallery and Events<\/a><\/li>\n<li id=\"menu-item-397\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"#Publications\" class = \"hfe-menu-item\">Publications<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li 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\"hfe-menu-item\">Contact Us<\/a><\/li>\n<\/ul> \n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db03bb9 e-con-full e-flex jltma-glass-effect-no e-con e-child\" data-id=\"db03bb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8db1b58 elementor-widget__width-inherit jltma-glass-effect-no elementor-widget elementor-widget-image-carousel\" data-id=\"8db1b58\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:9800,&quot;effect&quot;:&quot;fade&quot;,&quot;speed&quot;:9000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Header Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 3\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/08\/Pre-conflict.png\" alt=\"Pre-confllict\" \/><figcaption class=\"elementor-image-carousel-caption\">Pre-conflict<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 3\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/08\/Emerging-conflict.png\" alt=\"Emerging conflict\" \/><figcaption class=\"elementor-image-carousel-caption\">Emerging conflict<\/figcaption><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 3\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/08\/Accelerated-conflict.png\" alt=\"Accelerated conflict\" \/><figcaption class=\"elementor-image-carousel-caption\">Accelerated conflict<\/figcaption><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f7a330 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"5f7a330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong><i>&#8216;In the midst of chaos, there is also opportunity&#8217;<\/i><\/strong><\/span><\/h5><p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong><i>&#8211; Sun Tzu (The Art of War)<\/i><\/strong><\/span><\/p><h5 style=\"text-align: center;\"><a href=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/CAMJ-Spring-2023-Facilitated-Dialogue-Model_A-Rebel-in-ADR.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #00ff00;\">CAMJ (Spring 2023) &#8211; Facilitated Dialogue Model: A Rebel in ADR?<\/span><\/a><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74938d7 e-flex e-con-boxed jltma-glass-effect-no e-con e-parent\" data-id=\"74938d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62538eb jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"62538eb\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"AboutFDM\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About FDM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6faec9 bold-bullets jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"f6faec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ffffff;\">What is Facilitated Dialogue Model (FDM)?<\/span><\/h2><p><span style=\"color: #ffffff;\">Facilitated Dialogue Model (FDM) is a directive, fast-paced, time-efficient Model for a neutral Facilitator to conduct Direct Dialogue between clients in conflict. FDM requires:<\/span><br \/><b><\/b><\/p><ul><li><span style=\"color: #ffffff;\">A\u00a0Retaining Client\u00a0who is progressive, dynamic, prepared to take some risk by using FDM, and assume responsibility for vetting Stakeholders<\/span><\/li><li><span style=\"color: #ffffff;\">A\u00a0<b>Facilitator<\/b>\u00a0who is experienced, intuitive, observant, analytical and skilled<\/span><\/li><li><span style=\"color: #ffffff;\">The\u00a0<b>Stakeholders<\/b>\u00a0who are articulate, diligent, committed, collaborative and are able to engage in a Direct Dialogue with each other<\/span><\/li><\/ul><p><span style=\"color: #ffffff;\">\u00a0<\/span><\/p><p><span style=\"color: #ffffff;\">FDM is akin to a Grand Prix: the driver and pit crew work in synchronized tandem, and time their actions to the second. From start to finish, FDM is structured to take no more than 5.0 hours. The entire FDM process can be completed within a five-day business week. In the Grand Prix, everyone on the track is subject to specific rules that are designed to facilitate speed, involve highly skilled participants, and the goal is a single winner outcome. FDM has all of these, except for one key difference: both Stakeholders are winners because they share the chequered flag.<\/span><\/p><h2><span style=\"color: #ffffff;\">Where FDM can be applied?<\/span><\/h2><p><span style=\"color: #ffffff;\">FDM can be applied to a variety of sectors, including Commercial, Private, Public and Civil Society. Examples include: Law &amp; Justice, Civil and Educational Institutions, Governance and Boards, Construction &amp; Trade, Sports, Regulatory Bodies, Self-Employed Professionals, Science &amp; Technology, Arts &amp; Media, et al. FDM was designed specifically for matters that are 1.5 years or less. The FDM designers precluded historical relationships, as it focuses on immediacy, today. In our conceptualization, FDM is not appropriate for entrenched interpersonal conflicts, family and estate, et al. Conflicts over 1.5 years are too entrenched and complex, and would be better suited for other ADR processes.<\/span><\/p><h2><span style=\"color: #ffffff;\">FDM Delivery<\/span><\/h2><p><span style=\"color: #ffffff;\">We offer the following Services:<\/span><\/p><ul><li><span style=\"color: #ffffff;\">Book an FDM Facilitator<\/span><\/li><li><span style=\"color: #ffffff;\">FDM Facilitator training (General and Customized)<\/span><\/li><li><span style=\"color: #ffffff;\">Customized Coaching (One-on-One)<\/span><\/li><li><span style=\"color: #ffffff;\">Book a Webinar<\/span><\/li><\/ul><p><span style=\"color: #ffffff;\">\u00a0<\/span><\/p><p><span style=\"color: #ffffff;\">FDM is available in-building, virtually, and internationally. FDM can be customized for a specific client or situation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4343946 jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"4343946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Photo-1.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Photo 1\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjIyLCJ1cmwiOiJodHRwczpcL1wvYWRyLWZkbS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA5XC9QaG90by0xLmpwZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"6549\" height=\"4366\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Photo-1.jpg\" class=\"attachment-full size-full wp-image-222\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-038b28a jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"038b28a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ffffff;\">Confidentiality<\/span><\/h2><p><span style=\"color: #ffffff;\">In FDM, all documents, conversations and communications with the FDM Facilitator, FDM Retaining Client, and FDM Stakeholders are confidential. The privacy and trust of all parties and the organization is maintained at all times. All information is privileged, and no written record is retained at the conclusion of the file. This includes any potential written Agreement made by Stakeholders.<\/span><\/p><h2><span style=\"color: #ffffff;\">Who should be booking the ADR-FDM Group for Direct Service<\/span><\/h2><p><span style=\"color: #ffffff;\">This list is not exhaustive.<\/span><\/p><ul><li><span style=\"color: #ffffff;\">Civil, Commercial and Corporate lawyers<\/span><\/li><li><span style=\"color: #ffffff;\">Insurance Companies<\/span><\/li><li><span style=\"color: #ffffff;\">Professional Associations<\/span><\/li><li><span style=\"color: #ffffff;\">Chief Executive Officer<\/span><\/li><li><span style=\"color: #ffffff;\">Banking and Financial Institutions<\/span><\/li><li><span style=\"color: #ffffff;\">Senior Directors, Managers and Boards from both Public and Private sectors<\/span><\/li><li><span style=\"color: #ffffff;\">Human Resources Managers<\/span><\/li><li><span style=\"color: #ffffff;\">Union Leaders<\/span><\/li><li><span style=\"color: #ffffff;\">Chief Financial Officer<\/span><\/li><li><span style=\"color: #ffffff;\">Team Leaders, including Sports, Manufacturing, Medical and Technology<\/span><\/li><li><span style=\"color: #ffffff;\">Self-employed Professionals<\/span><\/li><\/ul><h2><span style=\"color: #ffffff;\">Exemptions and Exclusion<\/span><\/h2><p><span style=\"color: #ffffff;\">When an organizational or institutional leader becomes aware (or is brought to their attention) that there is a disruption, inefficiency or non-delivery of tasks and deadlines by their staff, unit or team, the leader now has the option to offer FDM as a means to expeditiously address this disruption. Conversely, the ADR-FDM Group did not design FDM for entrenched, enduring conflicts and disputes over 1.5 years in duration. FDM is not suited for Criminal matters and Restorative Justice. Further, FDM is not suited for some Civil and Commercial areas, such as Succession, Probate, Wills, Family and Defamation, et al.<\/span><\/p><h2 id=\"corinthianleather\"><span style=\"color: #ffffff;\">FDM Qualities and Characteristics<\/span><\/h2><p><span style=\"color: #ffffff;\">The following are parties in the FDM process. For the authors, these are the qualities and characteristic they suggest for the optimal, most efficient functioning of FDM:<\/span><\/p><h2><span style=\"color: #ffffff;\">Qualities required for FDM Facilitator<\/span><\/h2><p><span style=\"color: #ffffff;\">The FDM Facilitator has to be confident, highly skilled and experienced. Because of time constraints and the expediency of this process, the FDM Facilitator must be able to establish rapport and trust quickly, and be confident in managing timelines rigorously. The FDM Facilitator has the autonomy to create an Agenda that represent both Stakeholders\u2019 positions. As such, advanced analytical and objectivity skills are required.<\/span><\/p><h2><span style=\"color: #ffffff;\">Qualities required for FDM Retaining Client<\/span><\/h2><p><span style=\"color: #ffffff;\">The FDM Retaining Client must be able to recognizing emerging conflicts that have not hardened to the point where other processes are required. This requires the confidence and objectivity of a senior leader who understands the importance of early, pro-active intervention and is able to analyze a situation critically and objectively. Because FDM is best suited for conflicts less than 1.5 years in duration, the FDM Retaining Client is progressive and dynamic in their ability to recognize difficulties when they arise, seize the opportunity for early resolution and assume responsibility for vetting the Stakeholders who will be participating in this process.<\/span><\/p><h2><span style=\"color: #ffffff;\">Qualities required for FDM Stakeholder<\/span><\/h2><p><span style=\"color: #ffffff;\">The FDM Stakeholder must possess integrity and be willing to forthrightly participate in this process. The FDM Stakeholder is required to acknowledge their role, and be confident in identifying and articulating their position. These are the attributes required for the FMD Stakeholder to complete their confidential, customized Questionnaire, as their responses form the FDM Agenda<\/span><\/p><h2><span style=\"color: #ffffff;\">The ADR Practitioner<\/span><\/h2><p><span style=\"color: #ffffff;\">The cornerstone qualities of an ADR Practitioner are universally well-established, and include Neutrality, Independence, Transparency and strong communication skills.<\/span><br \/><span style=\"color: #ffffff;\">To be an effective FDM Facilitator, additional skills are required. This applies to both ADR Practitioners and non-ADR professionals who have been specifically trained in FDM. Some of these additional qualities include strong analytical skills, confidence, advance negotiation and effective management of people and time.<\/span><\/p><h2><span style=\"color: #ffffff;\">ADR-FDM Group<\/span><\/h2><p><span style=\"color: #ffffff;\">We are the ADR-FDM Group. The ADR-FDM Group is composed of professionals with backgrounds in Law, Alternative Dispute Resolution, Conflict Coaching, Investigations, Negotiation, Board Governance and Training.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03498b1 elementor-align-justify jltma-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"03498b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">RETURN TO TOP<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d711f1 e-flex e-con-boxed jltma-glass-effect-no e-con e-parent\" data-id=\"5d711f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2e0f9 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"0a2e0f9\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FDMServices\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FDM Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c0800 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"b5c0800\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ffffff;\"><strong>Book an FDM Facilitator<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">The ADR-FDM Group is available to provide professional service for your organization. The benefits of retaining an external FDM Facilitator include:<\/span><\/p><ul><li><span style=\"color: #ffffff;\">Specialized expertise which may not be available internally<\/span><\/li><li><span style=\"color: #ffffff;\">An independent professional who will maintain confidentiality<\/span><\/li><li><span style=\"color: #ffffff;\">Swift and expeditious resolution of a disruption which preserves the integrity and reputation of your institution<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #ffffff;\">The FDM Facilitator is available in-building, virtually and internationally.<\/span><\/p><h2 id=\"rockyI\"><span style=\"color: #ffffff;\"><strong>FDM Facilitator Training (General and Customized)<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">The ADR-FDM Group offers training to become an FDM Facilitator. FDM Facilitator training is available in-building, virtually and internationally. General FDM Facilitator training is available at regular intervals throughout the year (dates to follow), and can also be customized for a client. This training is available to experienced ADR Practitioners to enhance and expand their professional skills. FDM Facilitator training is also available to non-ADR professionals who may wish to expand their professional skill set. Here is a suggested list of who may benefit from attending the FDM Facilitator Training:<\/span><\/p><ul><li><span style=\"color: #ffffff;\">Lawyers<\/span><\/li><li><span style=\"color: #ffffff;\">Mediators<\/span><\/li><li><span style=\"color: #ffffff;\">ADR Practitioners<\/span><\/li><li><span style=\"color: #ffffff;\">Online Dispute Resolution (ODR) Practitioners<\/span><\/li><li><span style=\"color: #ffffff;\">Arbitrators<\/span><\/li><li><span style=\"color: #ffffff;\">Organizations that use ADR services<\/span><\/li><li><span style=\"color: #ffffff;\">Dispute Resolution Trainers<\/span><\/li><li><span style=\"color: #ffffff;\">Government and Municipal Agencies<\/span><\/li><li><span style=\"color: #ffffff;\">In-house Counsel<\/span><\/li><li><span style=\"color: #ffffff;\">Financial and Banking Institutions<\/span><\/li><li><span style=\"color: #ffffff;\">Managers<\/span><\/li><li><span style=\"color: #ffffff;\">Med\/Arb Practitioners<\/span><\/li><li><span style=\"color: #ffffff;\">Workplace Investigators<\/span><\/li><li><span style=\"color: #ffffff;\">Negotiators<\/span><\/li><li><span style=\"color: #ffffff;\">Executive Leaders<\/span><\/li><li><span style=\"color: #ffffff;\">Labour Relations<\/span><\/li><li><span style=\"color: #ffffff;\">Conflict Coaches<\/span><\/li><li><span style=\"color: #ffffff;\">Insurance Institutions<\/span><\/li><li><span style=\"color: #ffffff;\">Members of Boards<\/span><\/li><li><span style=\"color: #ffffff;\">Facilitators<\/span><\/li><li><span style=\"color: #ffffff;\">Ombudspersons<\/span><\/li><li><span style=\"color: #ffffff;\">Human Resources Specialists<\/span><\/li><li><span style=\"color: #ffffff;\">Parenting Coordinators<\/span><\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfd91bd jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"cfd91bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"4538\" height=\"3840\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Photo-2.jpg\" class=\"attachment-full size-full wp-image-223\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac66c0 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"4ac66c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"coachcarter\"><span style=\"color: #ffffff;\"><strong>Customized Coaching (One-on-One)<\/strong><\/span><\/h2><ol><li><span style=\"color: #ffffff;\">Retaining Client identifies and selects a Stakeholder for One-on-One Customized Coaching to improve\/enhance their communication skills. The Retaining Client may elect to select multiple Stakeholders for One-on-One Customized Coaching<\/span><\/li><li><span style=\"color: #ffffff;\">Participants who have taken the FDM Facilitator training and seek further skills enhancement (eg. Building the Agenda, Direct Dialogue, Expansive Collaboration, et al).<\/span><\/li><li><span style=\"color: #ffffff;\">Stakeholders who have been involved in the FDM process, and wish to further develop their skills (eg. Creating a Customized Questionnaire, Running a Joint Session, Reframing a Direct Dialogue, et al.)<\/span><\/li><\/ol><p><span style=\"color: #ffffff; font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\">\u00a0<\/span><\/p><p><span style=\"color: #ffffff; font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\">One-on-One Customized Coaching is available in-building, virtually and internationally.<\/span><\/p><h2 id=\"bookie\"><span style=\"color: #ffffff;\"><strong>Book a Webinar<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">The ADR-FDM Group can deliver a webinar, lecture or presentation on a pre-determined topic. The topic can be delivered in-building, virtually or internationally.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29a531b elementor-align-justify jltma-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"29a531b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">RETURN TO TOP<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8b6e4e e-flex e-con-boxed jltma-glass-effect-no e-con e-parent\" data-id=\"c8b6e4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83ea9d0 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"83ea9d0\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"OtherADRServices\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Other ADR Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-575145d jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"575145d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"#OtherADRServices\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ffffff;\"><strong>Mediation<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">Neutral, third-party (Mediator) works with parties to communicate directly to each other with the aim of resolving their concerns.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Investigation<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">The ADR-FDM Group offers two types of Investigations.<\/span><\/p><p><span style=\"color: #ffffff;\">Probative:\u00a0Typically arises where individual(s) have been alleged to breach policy, and the Investigator arrives at a finding of fact.<\/span><\/p><p><span style=\"color: #ffffff;\">Non-probative:\u00a0Non-probative. The Investigator designs the process where the parties engage anonymously. Individuals are not named, and the Investigator seeks to identify broader themes typically related to systems, structures, organizational culture and communication. Applicable for situations where the workplace has experienced ongoing, serious disruption and are seeking ways to move forward.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Preliminary Inquiry<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">A disruption has occurred, and the client is not sure what is happening. A Preliminary Inquiry provides an exploration\/discovery of the underlying issues and what needs to be remediated\/addressed.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Facilitation<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">A neutral, third-party (Facilitator) creates a process that aids participants to communicate more effectively and move towards their goals more efficiently. Appropriate for Boards, teams and groups with divergent interests.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Negotiation<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">A neutral, third-party (Negotiator) assesses and inquiries what parties with opposing positions want, and provides a bridge for the exchange of information between them. The Negotiator guides the parties in identifying options and limitations, and creates the space for the widest possible outcomes to be explored.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Arbitration<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">A private process where the clients hire an Arbitrator to make a binding decision based on law. Arbitration is a more efficient and expedient alternative to litigation. The clients and their counsel have pre-agreed that the Arbitrator\u2019s decision will be binding, and there is a jurisdictional base to the decision.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Evaluative Neutral<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">Should parties experience an ongoing impasse or deadlock in an active file, they may retain the services of an Evaluative Neutral to parachute in and provide a \u201cbird\u2019s eye\u201d perspective of the situation. The Evaluative Neutral may identify potential gaps and opportunities for remedy. This concludes their role in the file.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Multi-party Cases<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">Customized design for complex cases involving numerous parties where a single process may not be appropriate for all of the identified issues.<\/span><\/p><h2><span style=\"color: #ffffff;\"><strong>Customized Coaching<\/strong><\/span><\/h2><p><span style=\"color: #ffffff;\">One-on-one identification and enhancement of communication skills, particularly designed to assist in effective management, leadership and mentoring.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ae1496 jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"3ae1496\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2585\" height=\"3877\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Photo-3.jpg\" class=\"attachment-full size-full wp-image-224\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2121d2f elementor-align-justify jltma-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"2121d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">RETURN TO TOP<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f50604d e-con-full e-flex jltma-glass-effect-no e-con e-parent\" data-id=\"f50604d\" data-element_type=\"container\" data-e-type=\"container\" id=\"Gallery\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c84ec68 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"c84ec68\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Gallery\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gallery and Events<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b73928c jltma-glass-effect-no elementor-widget elementor-widget-image-gallery\" data-id=\"b73928c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-gallery\">\n\t\t\t<div id='gallery-1' class='gallery galleryid-7 gallery-columns-4 gallery-size-full'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b73928c\" data-elementor-lightbox-title=\"Shaaron\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjE4LCJ1cmwiOiJodHRwczpcL1wvYWRyLWZkbS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA5XC9HYWxsZXJ5MS5qcGciLCJzbGlkZXNob3ciOiJiNzM5MjhjIn0%3D\" href='https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery1.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"2880\" height=\"3840\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery1.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-218\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-218'>\n\t\t\t\tADRIO Annual Conference (2023)\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b73928c\" data-elementor-lightbox-title=\"Harold\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjE5LCJ1cmwiOiJodHRwczpcL1wvYWRyLWZkbS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA5XC9HYWxsZXJ5Mi5qcGciLCJzbGlkZXNob3ciOiJiNzM5MjhjIn0%3D\" href='https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"4032\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery2.jpg\" class=\"attachment-full size-full\" alt=\"\" aria-describedby=\"gallery-1-219\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-219'>\n\t\t\t\tADRIO Annual Conference (2023)\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b73928c\" data-elementor-lightbox-title=\"Gallery3\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjIwLCJ1cmwiOiJodHRwczpcL1wvYWRyLWZkbS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA5XC9HYWxsZXJ5My5wbmciLCJzbGlkZXNob3ciOiJiNzM5MjhjIn0%3D\" href='https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery3.png'><img loading=\"lazy\" decoding=\"async\" width=\"3014\" height=\"4029\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery3.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b73928c\" data-elementor-lightbox-title=\"Gallery4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjIxLCJ1cmwiOiJodHRwczpcL1wvYWRyLWZkbS5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA5XC9HYWxsZXJ5NC5wbmciLCJzbGlkZXNob3ciOiJiNzM5MjhjIn0%3D\" href='https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery4.png'><img loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"1437\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Gallery4.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fb1c01 elementor-widget__width-inherit jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"6fb1c01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>ADR Institute of Ontario \u2013 \u201cIncarceration to Atonement\u201d Live Webinar (2026)<\/strong><\/span><\/li><\/ul><ul><li style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>Arbitration and Mediation Court of the Caribbean \u2013 \u201cFacilitated Dialogue Model\u201d Live Webinar (2024)<\/strong><\/span><\/li><li style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>ADR Institute of Ontario \u2013 \u201cFacilitated Dialogue Model\u201d Live Webinar (2024)<\/strong><\/span><\/li><li style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>Barbados Supreme Court Mediation Roster \u2013 \u201cPreliminary Inquiry\u201d Live Webinar (2024)<\/strong><\/span><\/li><li style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>ADR Institute of Canada &#8211; Preliminary Inquiry\u201d Presentation, National Conference (2024)<\/strong><\/span><\/li><li style=\"text-align: left;\"><span style=\"color: #ffffff;\"><strong>Chartered Institute of Arbitrators (CiARB), Caribbean \u2013 \u201cFacilitated Dialogue Model and Preliminary Inquiry\u201d Presentation, Conference (2024)<\/strong><\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac5791f elementor-align-justify jltma-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"ac5791f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">RETURN TO TOP<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28758d6 e-flex e-con-boxed jltma-glass-effect-no e-con e-parent\" data-id=\"28758d6\" data-element_type=\"container\" data-e-type=\"container\" id=\"News&amp;Articles\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-826feda jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"826feda\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Publications\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Publications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de4e5db e-con-full e-flex jltma-glass-effect-no e-con e-child\" data-id=\"de4e5db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc612f3 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"fc612f3\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FDMPublications\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Facilitated Dialogue Model Publications<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b1ae62 elementor-widget__width-inherit jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"5b1ae62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><strong><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/CAMJ-Spring-2023-Facilitated-Dialogue-Model_A-Rebel-in-ADR.pdf\" target=\"_blank\" rel=\"noopener\">CAMJ (Spring 2023) &#8211; Facilitated Dialogue Model : A Rebel in ADR<\/a><\/span><\/strong><\/p><p style=\"padding-left: 40px;\"><a href=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/CAM-Journal-Spring-2023.pdf\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #ffffff;\">CAMJ Spring 2023<\/span><\/strong><\/a><\/p><p style=\"padding-left: 40px;\"><a href=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/ADR-Update-ADRIO-Winter-2023-Facilitated-Dialogue-Model_Towards-the-Next-Generation-of-ADR.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\"><strong>ADR Update (ADRIO &#8211; Winter 2023) &#8211; Facilitated Dialogue Model: Towards the Next Generation of ADR<\/strong><\/span><\/a><\/p><p style=\"padding-left: 40px;\"><a href=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/10\/ADRIO-Update-Winter-2023.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\"><strong>ADR Update Winter 2023<\/strong><\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04f59f7 e-con-full e-flex jltma-glass-effect-no e-con e-child\" data-id=\"04f59f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99750b4 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"99750b4\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"RestorativeJusticePublications\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Restorative Justice Publications<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-020b5b9 jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"020b5b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/CAMJ-Spring-2025-Ex-Post-Facto-Review-of-a-Restorative-Justice-Deferment-Circle-Case.pdf\" target=\"_blank\" rel=\"noopener\"><strong>CAMJ (Spring 2025) &#8211; An Ex Post Facto Review of a Restorative Justice Deferment Circle Case<\/strong><\/a><\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/adric.ca\/wp-content\/uploads\/2025\/06\/Canadian-Arbitration-and-Mediation-Journal_-EN_2025.pdf\" target=\"_blank\" rel=\"noopener\"><strong>CAMJ Spring 2025<\/strong><\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04aa18c e-con-full e-flex jltma-glass-effect-no e-con e-child\" data-id=\"04aa18c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7d88bc jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"b7d88bc\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"ADRPublications\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ADR Publications<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daf555c jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"daf555c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><strong style=\"color: #ffffff;\">ADR <a style=\"color: #ffffff;\" href=\"https:\/\/adric.ca\/preliminary-inquiry-v-investigation-before-the-volcano-erupts\" target=\"_blank\" rel=\"noopener\">Perspectives (ADRIC &#8211; December 2023) &#8211; Preliminary Inquiry v. Investigations: Before the Volcano Erupts<\/a><\/strong><\/span><\/p><div style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/adric.ca\/invitation-to-the-adr-table-preparing-clients-for-a-mediation\/\" target=\"_blank\" rel=\"noopener\"><strong>ADR Pespectives (ADRIC &#8211; September 2024) &#8211; Invitation to the ADR Table: Preparing Clients for a Mediation<\/strong><\/a><\/span><\/div><p style=\"padding-left: 40px;\"><strong><span style=\"color: #ffffff;\">\u00a0<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87017c3 elementor-align-justify jltma-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"87017c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Home\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">RETURN TO TOP<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-241aeae e-flex e-con-boxed jltma-glass-effect-no e-con e-parent\" data-id=\"241aeae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22fe549 jltma-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"22fe549\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Biographies\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Biographies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46e8974 e-grid e-con-boxed jltma-glass-effect-no e-con e-child\" data-id=\"46e8974\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52f2e2b jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"52f2e2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ffffff;\"><strong>SHAARON JONES\u2013CRAWFORD<\/strong><\/span><\/h2><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-467 alignright\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Shaaron-Jones-Crawford-head-shot.jpg\" alt=\"\" width=\"160\" height=\"160\" \/><\/p><p><span style=\"color: #ffffff;\"><strong>Shaaron Jones-Crawford<\/strong> is an internationally trained Barrister with experience in Mediation, Arbitration and Alternative Dispute Resolution and Training.\u00a0 She has been a Trainer in organizations such as Osgoode Hall Law School, Ontario Ministry of the Attorney General, Ontario municipalities (Toronto, Hamilton, etc.), Toronto By-Law Enforcement and Toronto Police.<\/span><\/p><p><span style=\"color: #ffffff;\">She holds an LL.B and LL.M., called to the Bar of England and Wales and is a member of The Honorable Society of Lincoln\u2019s Inn in London, England. \u00a0Shaaron is a member of the Alternative Dispute Resolution Institute of Ontario\/Canada (ADRIO\/ADRIC) and holds a Chartered Mediator (C.Med.) designation.<\/span><\/p><p><span style=\"color: #ffffff;\">Shaaron holds an Executive Certificate of Conflict Management (EC.CM) from Windsor Law School, and is a Chartered Community Mediator (CC.Med.) from the Ontario Community Mediation Coalition.\u00a0 She also holds a Certificate in Adjudication for Administrative Agencies, Boards and Tribunals (Osgoode Law School).<\/span><\/p><p><span style=\"color: #ffffff;\">Shaaron holds an Advanced Certificate in Peacemaking Circles from University of Waterloo, and is trained in Restorative Justice (Ontario Ministry of the Attorney General).\u00a0<\/span><\/p><p><span style=\"color: #ffffff;\">Additionally, Shaaron is a licensed Attorney-at-Law in the Caribbean, with access to multiple Caribbean jurisdictions.\u00a0 Shaaron practices predominately in corporate\/commercial and has worked in areas such as banking, government, not-for-profit, law enforcement, media and insurance.<\/span><\/p><p><span style=\"color: #ffffff;\">Shaaron has authored and published in ADR Journals, including the <em>Canadian Arbitration and Mediation Journal<\/em><\/span><\/p><blockquote><div><div dir=\"ltr\"><div dir=\"ltr\"><div><span style=\"color: #ffffff;\">LinkedIn: <a style=\"color: #ffffff;\" href=\"https:\/\/www.linkedin.com\/in\/shaaron-jones-crawford\" target=\"_blank\" rel=\"noopener\">www.linkedin.com\/in\/shaaron-jones-crawford<\/a><\/span><\/div><div><span style=\"color: #ffffff;\">ADRIC: <a style=\"color: #ffffff;\" href=\"https:\/\/adric.ca\/team\/shaaron-jones-crawford\/\" target=\"_blank\" rel=\"noopener\">https:\/\/adric.ca\/team\/shaaron-jones-crawford\/<\/a><\/span><\/div><\/div><\/div><\/div><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4324eb jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"e4324eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ffffff;\"><strong>HAROLD TAN<\/strong><\/span><\/h2><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-466 alignright\" src=\"https:\/\/adr-fdm.com\/wp-content\/uploads\/2025\/09\/Harold-Tan-head-shot.jpg\" alt=\"\" width=\"160\" height=\"160\" \/><\/p><p><span style=\"color: #ffffff;\">Harold Tan is a Mediator, Investigator, Adjudicator, Trainer, Humber College (Longo School of Business) faculty, Author, and Coach.\u00a0 He holds a LLM (Alternative Dispute Resolution) from Osgoode Law School, a Qualified Mediator (Q. Med.) designation with the ADR Institute of Ontario\/Canada, and a Chartered Community Mediator (CC. Med.) designation with the Ontario Community Mediation Coalition.<\/span><\/p><p><span style=\"color: #ffffff;\">He holds a Certificate in Peacemaking Circles \u2013 Advance from Conrad Grebel College (University of Waterloo), and is trained in Restorative Justice (Ontario Ministry of the Attorney General).\u00a0 Additionally, he holds a Certificate in Adjudication for Administrative Agencies, Boards and Tribunals (Osgoode Law).<\/span><\/p><p><span style=\"color: #ffffff;\">He is a Coach in the York University Dispute Resolution Program, and the ADRIC National Introductory Mediation Course.\u00a0 Additionally, Harold is a Partner in the adr-fdm group (adr-fdm.com), a specialized ADR service which offers Facilitated Dialogue Model and other ADR services.<\/span><\/p><p><span style=\"color: #ffffff;\">Harold\u2019s practice includes working with administrative Boards on effective governance, strategic planning, stakeholder engagement, and chairing meetings.<\/span><\/p><p><span style=\"color: #ffffff;\">Harold has published in ADR Journals, including the <em>Canadian Arbitration and Mediation Journal<\/em>.<\/span><\/p><blockquote><div><div dir=\"ltr\"><div dir=\"ltr\"><div><span style=\"color: #ffffff;\">LinkedIn:\u00a0<a style=\"color: #ffffff;\" href=\"http:\/\/www.linkedin.com\/in\/harold-c-tan\">www.linkedin.com\/in\/harold-c-tan<\/a><\/span><\/div><div><span style=\"color: #ffffff;\">ADRIC:\u00a0<a style=\"color: #ffffff;\" href=\"https:\/\/adric.ca\/team\/harold-tan\/\">https:\/\/adric.ca\/team\/harold-tan\/<\/a><\/span><\/div><\/div><\/div><\/div><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b772902 elementor-align-justify jltma-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"b772902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div 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